Sweep
Expanding climate action to new markets
Sweep is a leading carbon accounting and ESG platform built for large enterprises. After five years of serving expert users in multinationals, we saw an opportunity to expand our reach; empowering smaller businesses and first-time carbon-footprinters with a simpler, self-serve solution.

The Starter Package was our answer. Designed for ease and autonomy, it enables users to track, disclose, and act on emissions with minimal support and hand-holding. Prebuilt templates, intuitive workflows, and outcome-focused guidance help users achieve fast, credible results.

Within 3 months, we launched to early users, validated product-market fit, and began converting higher volumes of traffic. Our targets: cost to serve under £1,000 per customer/year, time to value under 7 days, and an NPS score of 8-10. This would significantly help lay the foundation for efficient, scalable growth in 2025.
Key product focus areas
  • Self-serve onboarding
  • Accessible content for carbon beginners
  • Restructure key features to show progress and encourage action
My contribution
Product Strategy
User research
Product Design
The team
1 x product manager
1 x designer
2 x engineers
Learnings
User research revealed a clear tension in the market: while many smaller businesses feel mounting pressure to measure their carbon footprint, they are often overwhelmed by complexity, cost, and a lack of clear guidance. Common themes included uncertainty around where to start, what to measure, and how to take meaningful action without hiring external experts.

This validated the need for a simple, self-serve product that balances credibility with accessibility. These insights directly shaped the Starter Package’s direction—prioritising ease of use, fast time to value, and autonomy—ensuring users could onboard quickly, generate results independently, and avoid the high costs typically associated with sustainability consulting.
Outcomes
In just a few months, we defined, built, and launched Sweep’s first self-serve product—extending its reach to a new, fast-growing segment. Early traction confirmed strong product-market fit, low cost to serve, and high user satisfaction—proving that impactful sustainability can be both accessible and scalable.
Live with early adopters
100% (20) Beta testers converted to paid customers and are now using the product to complete and share their first carbon footprint
Faster, lower-cost delivery
With time to value under 3 days and cost to serve drastically reduced compared to our enterprise products
Strong early engagement
An average NPS score of 9 among our Beta cohort and a clear appetite for simple, guided workflows as evidenced by qualitative feedback
Validated market demand
Increased sales and marketing focus for 2025 to expand the user base beyond enterprise customers
It proved that sustainability tools could be accessible, scalable, and commercially viable without compromising on credibility.
OTHER WORK I DID AT SWEEP
Automated data remapping
Gen AI tooling to re-map large datasets containing errors
A screenshot of app UI showing a table of data with errors and a panel beside it that lets users remap and correct the errors
Workflows
Automation of ESG data collection and governance at scale
Illustration of a workflow UI
Roles and permissions
Granular controls over who sees what data across the app
UI cards showing data permission controls
Custom dashboards
Powerful reporting to illustrate data in the ways users need
Dashboard widgets showing a chart and its editing controls